FAQ
Feel free to browser our Frequently Asked Questions to see if you question has already been answered. If it has not, continue to our Contact Us page and send us a message.

How can I order items on these pages?

Parts are available for purchase through the online store. If the option to purchase is not present for a specific product, contact Gordon Miller from the \'Contact\' page. Photos can be file photos and may not be of the actually item.

Note: Some items cannot be ordered online, they must be ordered over the telephone or in person.

The items that are listed represent only a small sample of our inventory
If you can\'t find your item listed, please contact us by phone, fax or email.

Also please be advise that your email name and address you register with will
also be your user name. When asked for your user name type in the email address
you signed up with.

When buying firearms off this web site it is your sole responsibility to make sure you get to us a FFL we can ship your firearm on. We only accept mail or email or fax copy 480-275-3784 FFL we can read. BY USING OUR ON SITE WEB ORDERING SYSTEM YOU AGREEMENT YOU HAVE READ AND AGREE TO ALL TERMS AND RULES, REFUNDS AND ORDERS.

We are NOT ALLOWED to ship or bill to the states that have a capacity law prohibiting high capacity magazines.
California - 10 rounds maximum capacity

Hawaii - 10 rounds maximum capacity for pistol magazines only

Maryland- 10 rounds maximum capacity

Massachusetts - 10 rounds maximum capacity (unless customer supplies a copy of a license to possess high capacity magazines)

New Jersey - 15 rounds maximum capacity

New York - 10 rounds maximum capacity

Ohio - 30 rounds maximum capacity

City of Washington,D.C. - 10 rounds maximum capacity

City of Chicago, Illinois - 12 rounds maximum capacity

City of Aurora, Illinois - 15 rounds maximum capacity

Colorado - 15 rounds maximum capacity

Connecticut - 10 rounds maximum capacity

On line ordering 24 hours per day. Any questions concerning on line ordering call during normal business hours Monday-Saturday 900am-500pm EST. Sunday closed for worship

How do I get my FFL to you or buy firearms off this page?

We accept email copies (gmhkspecialist@gmail.com) or fax copies (480-275-3784) of FFL\'s provided they are in accordance with BATFE rules and regulations. Be advise it is your responsibility to contact a FFL dealer in your area to accept the firearm shipment. We are a FFL Holder and SOT our FFL number to do a FFL EZ Check is 1-57-XXX-XX-XX-01024

We can not due to security reasons accept a Credit Card Payment over the phone. We do not store or keep CC numbers on file, in agreement with our merchant account contract.

I MUST HAVE A NEW FFL EVERY TIME A GUN IS PURCHASE (sorry we DO NOT catalog dealers- FFL'S) . YOU CAN ALSO INCLUDE YOUR DEALER ADDRESS IN SHIPPING SECTION OR COMMENT SECTION but is not mandatory to procedure as we will not ship without a valid FFL. We cannot do that for you.

All Firearms are warranty by the manufacturer and must be return to them for service, all firearms purchases are final. FIREARM NOT TRANSFER AFTER 30 DAY ARE SUBJECT TO NO REFUND. If you buy a firearm off us, you CANNOT return to us for a refund due to ATF rules once it leaves our shop, its yours.

On firearms we ship all FIREARMS FEDEX when FEDEX picks up the firearm they will email you all tracking data when tendered,picked up and delivered. This way you can track your shipment every step of the way.

PLEASE DO NOT ADD PARTS TO A FIREARM ORDER, PLEASE ORDER THEM ON DIFFERENT ORDER WITH YOUR SHIPPING ADDRESS. We cannot ship firearms with HICAP mags to states that do not allow it. IF YOU TAKE RECEIPT OF YOUR FIREARM AND THERE IS A PROBLEM WITH MISSING PARTS OR DAMAGE CONTACT FIREARMS MANUFACTURER IMMEDIATELY WITH ANY ISSUES, IF YOU CANNOT GET RESOLUTION FROM THEM. Contact us with the name and number of the person you spoke with and we will contact them at that point. (gmhkspecialist@gmail.com)

What types of payment do you accept?

We gladly accept the following credit cards: Visa, Mastercard, Discover. IN ADDTION THER WILL BE NO CHARGE OR BILL BACK FEE FOR THE USE OF A CREDIT CHARGE/CARD.

However, We will need the following In order to be able to process your credit card payment (very Important):
-Credit Card Number
-Expiration Date
-3 digit CVV Number (found on back of credit card)
-Billing & Shipping address (if different)

We also accept certified bank check, personal and company checks, and postal money order. Money Order and Checks need to be sent to address on the Info page.
If paying by certified bank check or postal money order, funds must be received within 3 business days of confirmation of your order with us. Otherwise, we cannot guarantee the availability of the item. Again, before buying or committing to buy, check your local and state laws to see if ownership of item is legal where you reside.

If mailing in an order with a Check / M.O. please be sure to include a list of what you are ordering along with payment as well as a return shipping address. That way we can expedite your order and get it shipped right away without any delays.

What are the Term Rules?

HK Specialist is an authorized dealer for all major manufacturers of Law Enforcement firearms, and carries a wide range of civilian firearms as well.

Due to the nature of sales through a medium such as the Internet, all guns listed are subject to prior sale. Additionally, the sale of guns in each state, including California, are subject to differing legal requirements, including background checks, refusal due to various characteristics of the firearm, and other requirements. We follow all regulations for sale, including state and Federal.

In the event of an interstate sale, we will ship the gun to the closest Federal Firearms License (FFL) dealer within your state. If you decide to purchase a gun from us and you are out of state, we require from you a dealers Federal Firearms License (FFL) that is current and sign that will be subject to ATF FFL check. In State purchase require that you fill out a ATF 4473 and can pass a FBI background check. We accept email and fax FFL that are verifiable and readable

it is your responsibility to find a dealer in your area to accept a firearm or to comply with all IOP or LEO purchases. (SEE HOW DO I GET MY FFL TO YOU) NO HI CAP MAGS OR KITS SOLD TO CALIFORNIA NOR ARE WE SETUP TO SELL FIREARMS IN HI

We ship all FIREARMS FEDEX when FEDEX picks up the firearm they will email you all tracking data when tendered,picked up and delivered. This way you can track your shipment every step of the way.

We ship all parts thru the USPS Priority mail delivery confirmation, all parts are sold as a single item each item should be ordered as one item not multiples, if you need more then one item add correct number to checkout box. SH costs do NOT include insurance. If insurance is need please state so. Added costs will incur for the insurance. All items shipped to another address other then billing address is at your own risk we assume NO liability if you chose this option or ship with no added insurance.

Returns and Exchanges

Any new parts that cannot be restocked as 100% new are considered used and will not be refunded. All returns or exchanges may incur a restocking fee. Based on our discretion. All returns need to include orginal order slip from web site purchase showing the orginal the HK order number. NO RETURNS OR REFUNDS AFTER 30 DAYS PERIOD

We reserve the right to accept returns on a case by case basis. No return will be accepted without pre-approved from us in advance Via email. No returns or exchanges on ammunition. NO REFUNDS ON ANY NFA OR CLASS THREE TRANSFER PERIOD

Firearms Return Policy. Firearms are not returnable. Any return or warranty issue with a firearm must be handled with the manufacturer directly. There are no deviations from this policy and this is a standard policy throughout the industry.


We refund the original price of the parts less SHIPPING and restocking fee. No returns on any or all firearms, if you fail to pick them up after 10 days or you fail a NIC FBI background check.

Shipping and Handling for Parts & Guns

We ship all parts thru the USPS Priority mail delivery confirmation. SH costs do NOT include insurance. If insurance is need please state so. Added costs will incur for the insurance. All items shipped to another address other then billing address is at your own risk we assume NO liability if you chose this option or ship with no added insurance. We ship only in the continental USA

When calling us about any order please have your order number (HK Number) and
date order handy. Email is best with any question concerning any order.

On firearms we ship all FIREARMS FEDEX/GROUND or EXPRESS SAVER when FEDEX picks up the firearm they will email you all tracking data when tendered,picked up and delivered. This way you can track your shipment every step of the way. WE CANNOT SHIP FEDEX OVERNIGHT OR TWO DAY

PLEASE DO NOT ADD PARTS TO A FIREARM ORDER, PLEASE ORDER THEM ON DIFFERENT ORDER WITH YOUR SHIPPING ADDRESS. We cannot ship firearms with HICAP mags to states that do not allow it.

We are not responsible for damage to shipments once they leave our facility. Inspect your package carefully when it arrives and notify the shipper immediately if you feel there is a damage claim. It is your responsibility to identify potential shipping damage and make note of that damage upon delivery of the item. We cannot make those claims on your behalf.

Please be advise we CANNOT ship firearms to HI,AK.

Hawaii - 10 rounds maximum capacity for pistol magazines only

Maryland- 20 rounds maximum capacity

Massachusetts - 10 rounds maximum capacity (unless customer supplies a copy of a license to possess high capacity magazines)

New Jersey - 15 rounds maximum capacity

New York - 10 rounds maximum capacity

Ohio - 30 rounds maximum capacity

City of Washington,D.C. - 10 rounds maximum capacity

City of Chicago, Illinois - 12 rounds maximum capacity

City of Aurora, Illinois - 15 rounds maximum capacity

Colorado - 15 rounds maximum capacity

Connecticut - 10 rounds maximum capacity

Privacy Policy: Customer Information and Our Database

Your security is our #1 concern. As fellow consumers we understand the concerns and anxieties associated with online purchases. We take every step to insure your personal security. We guarantee it! We do not share your information with anyone. Period.



Credit Card Information:
Our online transactions are kept completely private. We do not keep or have access to your credit card numbers. We don\'t store your credit card numbers for future purchases as well.

Defective Merchandise Policy

If you believe the product you received is defective in any way you will need to first contact the manufacturer or importer of the product to see what their warranty policy is in regards to repair or replacement of their product. As stated in our Terms & Conditions, HK Specialist or Gun Warehouse is not a warranty repair station for any manufacturer or importer. If you contact us regarding the return of defective product, you will need to be able to supply us with the point of contact at the specific manufacturer or importer in the USA you dealt with either by phone or by email. If you need assistance in contacting the manufacturer or importer of a specific product we can provide you with that information via email.

Ordering Ammo from our Web Site

All ammunition orders must be a minimum of 10 boxes in order for the order to process.

Ammunition Restrictions

Federal law requires that you must be at least 18 years old to purchase shotgun ammunition and 21 years or older to purchase handgun and rifle ammunition. Ammo must ship to billing address

We ship ammunition to your door via Fedex ground.
Ammunition and firearms must be purchased separately.
For safety reasons, we do not accept returns on ammunition.
Always make sure you use the correct ammunition for your specific firearm.
Check your local laws for any other regulations before ordering

Illinois We must have your FOID and State ID on file.
CT USA We must have your ACE or Pistol Permit and State ID on file.
Chicago, IL No Ammo without a FFL
Cook County, IL No Ammo without a FFL
Los Angeles, CA No Ammo without a FFL
Massachusetts No Ammo without a FFL
New York (State) No Ammo without a FFL
New York City No Ammo
Oakland, CA No Ammo without a FFL
San Francisco, CA No Ammo without a FFL
Sacramento, CA No Ammo without a FFL
Washington D.C. No Ammo
APO & FPO Address No Ammo
PO. Boxes No Ammo

Knive Possession Carry and Purchase Notice.

Terms and Conditions- use of our website and the purchase of products from our web store constitutes agreement with our terms and conditions set forth below.

Age requirements: You must be at least 18 to order any product from us. Some items listed on this website may be illegal in your area for possession by those under 21. It is your responsibility to check all local laws concerning the ownership, use and possession of any item on this website. By placing an order, you agree that you are of legal age, that you have read our terms & conditions, and that you take full responsibility for obeying all federal, state and local laws, restrictions, and regulations!

Knife Operation & Warranty
All name brand knives are covered under warranty by their respective manufacturers. Knives that have been modified or converted are not covered under manufacturer\'s warranty, but are guaranteed to arrive is working condition. No further warranties apply. We ask that customers work directly with manufacturer\'s to handle warranty issues. We are happy to intercede if necessary.

Shipping information
Shipping is done via the USPS and in some cases via Fedex. Delivery time varies depending on your location and we make no guarantees about delivery time (just helpful estimations). Generally all orders are shipped out within 48 hours during regular business days (often the same day we receive them). In some cases delays are inevitable and shipping may be postponed.

Legal status of products
We offer no legal advice regarding your local laws. We have advised you of broader Federal laws that may affect your purchase. It is the responsibility of you, the buyer, not the seller, to ascertain and obey all applicable local, state, federal and international laws in regard to the possession, and use, of any item purchased from HK Specialist/Gun Warehouse or Gordon Miller. All items are sold subject to public law 90-351, title III, U.S.C., Section 2511, and any local, state or federal ordinances. Please consult your local and state laws before ordering if you are in doubt (and when in doubt do not make a purchase). Absolutely no sales to minors. By placing an order, the buyer represents that the products ordered will be used in a lawful manner and that the he/she is of legal age to own these products. WE will not be held liable for the misuse of any product purchased from us or any of our distributors & dealers. As applicable: no product is 100% effective against attack and we assumes no responsibility if a product purchased from us is not effective in preventing bodily injury, dismemberment or death.

Click the check box to to signify agreement.